Collection Africa Ltd

Collection Africa Ltd (CAL) is a Rwandan debt collection agency established in 2010.

CAL logo

APPROACH

CAL Rwanda utilizes a multi-tiered approach that progressively intensifies collection efforts as debts age.

• Stage 1: Early Intervention (1-2 Days After received the files)

Our team initiates friendly communication through phone calls, emails, and SMS.

We focus on clear communication regarding the outstanding balance and offer flexible payment options.

The goal is to secure a payment commitment or establish a manageable repayment plan.

• Stage 2: Increased Efforts (3-7 Days After received the files)

Communication frequency increases with a more assertive tone.

If debtors cannot be reached at provided contact information, skip tracing techniques are employed to locate them.

Our team negotiates repayment plans with clear deadlines.

•Stage 3: Late Stage Collections (7+ After received the files).

Communication frequency increases with a more assertive tone.

Our team negotiates repayment plans with clear deadlines.

If debtors cannot be reached at provided contact information, skip tracing techniques are employed to locate them.

METHODS

CAL Rwanda utilizes a diverse set of methods to achieve successful debt collection

Automated Email and SMS Communication

We utilize convenient and cost-effective methods for sending reminders and offering various payment options.

Automated Phone Call dialers

Direct communication allows for personalized interaction and negotiation opportunities and the times management. Our experienced team maintains a professional yet firm demeanor.

Skilled Skip Tracing

Our team has the expertise to locate debtors who have relocated or cannot be reached through provided information.

Debt Verification

We ensure the accuracy of debt and account information before proceeding with collection efforts.

Negotiation and Repayment Plans
Our team works collaboratively with debtors to establish realistic and achievable repayment plans that suit their circumstances.
OUR SERVICES

We pride ourselves in being the most experienced debt collection company in Rwanda.

Debt Collection Services

We pride ourselves in being the most experienced debt collection company in Rwanda.

The Skip Trace

We pride ourselves in being the most experienced debt collection company in Rwanda.

VirtCertified Credit Management Training

Experience is key, Knowledge is power and partnering with us to train your team in Debt Recovery will most certainly outshine your credit department.

Legal Litigations

To describe the process of enforcing or defending an entity’s legal rights.

ABOUT US

Collection Africa Ltd (CAL) is a Rwandan debt collection agency established in 2010.

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WHY CHOOSE CAL

Focus on Automation: "Leveraging technology for efficient and streamlined debt recovery."

  1. Automated Dialer calls system: is an outbound call center solution that automatically dials customer telephone numbers and can deliver important information through an automated message, or can connect a customer to a live agent once the call has been answered.
  2. Recover5 System: is a type of software that helps us to manage and automate our debt collection processes, Reporting, Recording Streamline our debt collection and improve your overall financial management.

i. Security and Compliance: We are certified by the National Cyber Security Authority for data security and compliance, additionally; CAL is authorized and regulated by the Central Bank of Rwanda (BNR) since June 2012.

"Dedicated to recovering your debts while maintaining positive client relationships."

"Specializing in Rwandan debt collection with a deep understanding of local regulations."

CAL is worldwide company and It’s have the partnerships with other fourteen CAL around in Africa.

OUR TEAM

Vedaste NSHIMIMANA

Operations Manager

MBA in ACC. With Over the 8 years of experiences in Debt Collections

David NIYONYUNGU

Senior Debt collecor

Bachelor's Degree in Finance with over 9 years of Experiences in Dept Collections.

Kevin MUGABEKAZI

Business Development Officer

BBIT in Business information Technology. Over 3 years of Experiences in customer's Relationships.

Callixte MFITAMAHORO

Managing Director

✔️ BBM in Fanance & Banking

✔️ EMBA Candidate in Enterpreneurship from Università Cattolica del Sacro Cuore of Milan, Italy

Over the 12 years of experiences in Business administrative.

 

Contact Us

Collection Africa Ltd (CAL) is a Rwandan debt collection agency established in 2010.

Contact Info

  • Main Location: KN Kigali Centery House
  • Telephone: +250 788 438 401
  • Email: [email protected]
  • Our Address: Centenary House, 4th Floor, KN 5 AV

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