Collection Africa Ltd (CAL) is a Rwandan debt collection agency established in 2010.
APPROACH
CAL Rwanda utilizes a multi-tiered approach that progressively intensifies collection efforts as debts age.
• Stage 1: Early Intervention (1-2 Days After received the files)
Our team initiates friendly communication through phone calls, emails, and SMS.
We focus on clear communication regarding the outstanding balance and offer flexible payment options.
The goal is to secure a payment commitment or establish a manageable repayment plan.
• Stage 2: Increased Efforts (3-7 Days After received the files)
Communication frequency increases with a more assertive tone.
If debtors cannot be reached at provided contact information, skip tracing techniques are employed to locate them.
Our team negotiates repayment plans with clear deadlines.
• Stage 3: Late Stage Collections (7+ After received the files).
Communication frequency increases with a more assertive tone.
Our team negotiates repayment plans with clear deadlines.
If debtors cannot be reached at provided contact information, skip tracing techniques are employed to locate them.
METHODS
CAL Rwanda utilizes a diverse set of methods to achieve successful debt collection
Automated Email and SMS Communication
We utilize convenient and cost-effective methods for sending reminders and offering various payment options..
METHODS
CAL Rwanda utilizes a diverse set of methods to achieve successful debt collection
Automated Phone Call dialers
Direct communication allows for personalized interaction and negotiation opportunities and the times management. Our experienced team maintains a professional yet firm demeanor..
METHODS
CAL Rwanda utilizes a diverse set of methods to achieve successful debt collection.
Skilled Skip Tracing
Our team has the expertise to locate debtors who have relocated or cannot be reached through provided information..
METHODS
CAL Rwanda utilizes a diverse set of methods to achieve successful debt collection
Debt Verification
We ensure the accuracy of debt and account information before proceeding with collection efforts..
METHODS
CAL Rwanda utilizes a diverse set of methods to achieve successful debt collection.
Negotiation and Repayment Plans
Our team works collaboratively with debtors to establish realistic and achievable repayment plans that suit their circumstances..